We are a team of non-biased energy industry professionals committed to helping Texans save money on their electricity bills. Energy Ogre will facilitate the transition of your account to the new provider, according to the terms of the acquisition. You have the Power to Choose TX. This is the only circumstance in which we will share your information. Please note, there are some limitations to the payment methods accepted by different providers. You should disregard any deposit communications from a provider and allow us to handle those on your behalf. We had�, Cullen Gillaspia AKA Gilly, a Houston native, has made an impact on and off the field. And we’ll be managing all aspects of your account for you, as well. Whenever you are ready to initiate the move-out process, just give us a call at (832) 975-1000. Ultimately, we are able to give you a more accurate assessment of the plan that will best match how you use electricity. (832) 975-1000. We may be able to request a deposit waiver from the provider if you qualify and can provide the required documentation in any of the following categories: Good Utility Payment History (Letter of Credit). Energy Ogre takes care of the entire renewal process so that you will never fall out of contract. If you would like more information or assistance in signing up, feel free to call us at (832) 975-1000, and choose option 3 to speak to a commercial representative! We are paid only by our members and work solely on their behalf. Energy Ogre takes care of the entire contracting and renewal process, so you don’t have to! We can enroll you with a provider that won’t run a soft credit check or require a deposit. If your power has already been turned off, contact us immediately at. We run comparisons of those offers with your electricity consumption. Energy Ogre. Based on 1 Salaries Full Pay Details. If you are not able to locate your zip code, please contact us at 832-975-1000 to get assistance. Our systems analyze your individual electricity consumption and enroll you in electricity plans that save you the most money. Your exact savings will depend on the terms of your current plan. Be sure to keep an eye on your email! You will receive email notifications from Energy Ogre and your new provider, but you should experience no change in the electricity service at your location. You can click on the “Refer a Friend” tab in the member portal to find out how to share your individual referral code. Customer Service Manager. You just need to send us a copy of the most recent electricity bill for each of your meters to commercial@energyogre.com for us to run an analysis. The switch between electricity providers is strictly a financial process; no physical changes are ever made to your electricity delivery system. You can find more information about whether you live in a deregulated zone by visiting our blog. Going forward, we can guarantee that you will always be in the lowest rate available for your usage, so you’ll never be overpaying for your electricity. We will ensure the switch goes smoothly and actively manage your account on an ongoing basis. For commercial accounts, because they must be handled on a case by case basis, it can take 2 days or longer to get the entire process completed, depending on your response time. ... so customer service is not always job number one. Our team of industry experts and developers revolutionized the electricity marketplace with proprietary technology that analyzes hundreds of… Once the meter is read, that information is sent to your provider who then bills you accordingly for that usage. The membership fee for Energy Ogre is separate from your electricity bill and is drafted automatically from the card you placed on file. You may have heard about new electricity shopping services like Energy Ogre or The Power Plug that use your personal information to choose your electricity provider and enroll you on a plan. Once you're signed up, we will reach out to you via email to gather your business information, such as the business name, Tax ID, and other pertinent details. No, there are no hidden fees in the plans we select. Some common circumstances for contract cancellation are: Not to worry! We don’t know which is worse. We shop the market for our members, analyzing all of the available offers from hundreds of providers. Choose SERVICE. You can cancel the contract with your provider at any time; you just have to pay the required early termination fee (ETF). Customer Service Specialist - Hourly. They always look for a lower rate for their customers. Facebook; Youtube; Twitter; Instagram; Recent Tweets. We read the fine print, find all of the fees, and do all of the math for you. Below are answers to some of the questions we are asked frequently. The specific duration of the contract we select depends on multiple factors like: If you are switching providers, the onboarding process typically takes 2-3 business days, after we have received your most recent bill with your current provider. Energy Ogre is a membership service with a $120 yearly subscription fee. If you are moving out of Texas or into a regulated zone, we can help you with scheduling the cancellation of service with your current provider. If you are moving within a deregulated zone in Texas, Energy Ogre can assist with transferring your electricity service. You are not in contract with Energy Ogre, but you will be enrolled in a contract with your retail electricity provider, as that is required to secure you the best rates and plans available. 55 talking about this. You may cancel your service with us at any time by calling us at (832) 975-1000 or emailing us at membercare@energyogre.com. We identify your unique electricity usage profile and offer tools to better manage your consumption. We will enroll you with an energy provider in a competitive rate plan that best fits your needs. 1 of 9 Jesson Bradshaw, Chief Executive Officer of Energy Ogre, at their Greenway Plaza office in Houston, Tuesday, Oct. 8, 2019. Experience the total quality customer care service that you deserve! Designed by Elegant Themes | Powered by WordPress, Energy Ogre has recently won three major awards that distinguishes the company on a city, state, and national level�, Since 1965, the greater Houston area has been able to depend on John Moore Services for total home services. Members would be sent an analysis for review and then decide to either reject or approve the switch. Business Profile. The decision of whether or not to switch, as well as paying the fee, will be up to you. Energy Ogre does more than just find you the best deal on the market; we manage all aspects of your electricity service. We will recommend you switch plans mid-contract if and when it ever makes financial sense for you to pay the early termination fee (if applicable) and break the contract. Email this Business. We will enroll our members with whichever provider is offering the best plan for their needs. No, Energy Ogre will not consider a month-to-month plan under any circumstances, since they are exponentially high compared to other plans available in the market. About $15 - $16/hr Base Pay. We handle any and all issues that may occur with your provider or your account. If a provider requires a deposit to begin services, there are a few available options: To find out more, check out this article. Transmission Distribution Service Provider (TDSP) charges are the fees associated with servicing and delivering power to your meter. We request your usage and then run an analysis, forecasting how much electricity you will use and comparing it to all of the available offers. We provide timely bill and usage estimates through our “Ogrecast” program to help you budget. We use these same security measures when enrolling you with retail electricity providers, which is the only time we will ever share your information. Click on the “Refer-a-Friend” honeycomb tab located on the right-hand side, Your referral code and links are located in the pink box on the right, You can view your rewards points in the green box on the left-hand side. Energy Ogre provides comprehensive electricity management services. Whenever possible, we will create your online account with the provider and keep your username and password updated in the member portal. They even do all the work for signing us up with the new service. New Energy Ogre Contest Offers Big Prize. For more information, please contact us at (832) 975-1000, and choose option 3 to speak to a commercial representative! It also means that every bit of information that you enter in your browser is first encrypted on your computer before it is sent to us, so even if it is intercepted by anyone it would be unreadable. We get custom plans for our members based on their unique usage profile whenever possible, which means our members have access to below-market pricing that is only available to Energy Ogre. If the situation ever occurs, there should be no disruption in electricity service at your location. Energy Ogre ensures you are always in the right plan while saving you both time and money. These plans offer the best rates and savings outcomes for our members. If you are moving into a new home, we are able to process same-day services as long as we have all required information before 12:30 PM. If your contract is ending within 45 days, we’ll be able to schedule the switch to your new plan without your having to pay an ETF, so you won’t have to worry about anything! Energy Ogre is the only customer service you’ll need. If you don't find an answer to your specific question, please contact us. Energy Ogre Review: Sharla Says “G... Jun 26, 2019. Please be ready with your name, service address, and utility account number. Some providers choose to display these charges separately, while others will display all costs combined together. Over three years of service with Energy Ogre as of 4/2019! Otherwise, we’ll have you automatically enrolled in a new contract without your having to lift a finger! Energy Ogre has a referral program that our members can use to inform friends & family about our service and earn points toward service credits or other rewards. On average, our members see up to 40% savings with their initial switch, which is most often more than the membership fee. We are paid by our members, so you can rest assured that we are always focusing primarily on you. You're in the right place. ... Email Customer Service. If you are moving to a new location, you can cancel the electricity contract for your current location at any time without penalty so long as you provide the proper documentation. Once you become an Energy Ogre member, we take care of starting your new service, which will automatically cancel service with your current provider. View open opportunities Energy Ogre does not pay cancellation fees. Once you sign-up, Energy Ogre takes over the whole process for you. We secure custom, below-market rates whenever possible for your location. We can guarantee that the rate plan we'll put you in will have been the best rate available during the time of selection, with no hidden fees or surprises. Making the Power-to-Choose website extremely confusing for most people. Benefits of Our Service - Energy Ogre. Energy Ogre identifies all of the charges and fees of each plan to calculate its overall effective rate at every usage level. To update your login information for the online account with your electricity provider: Please keep in mind that Energy Ogre member portal is not linked to your electricity provider. support@nrghomepower.com. To do this, they run a soft credit check, also known as a utility credit check, that requires your full legal name, social security number, and date of birth. Also, try calling the company and checking whether customer service is too automated for your taste. No, your power will continue to flow without any interruption. Enter the username, password, and/or security question for the account. As a result, saving you both time and money. We handle the selection of your electricity provider, choose and enroll you in the correct plan, and we even handle the renewal activity for your account. For example, very few providers will accept American Express. Once we have the best option narrowed down, we will send you the analysis by email to determine if the savings justify paying the ETF to make the switch. We have compiled a list to help�. If you need help more quickly, please call us at 1-800-MY Cirro (1-800-692-4776). In addition, did you know if your service goes out or you have an interruption in service, the REP is not responsible for fixing the issue? After you sign up, we verify your contract details from the bill you provide us. We then select the rate that matches your usage and maximizes your savings. That’s because we provide electricity to more than 850,000 customers across Oklahoma and western Arkansas. Each time our contarct with an electric company expires, Energy Ogre finds us a new service at the best current rates. For Energy Ogre to manage and monitor your electricity service, we need access to the online account with your provider. When an enrollment is processed with a retail electricity provider, they run a soft utility credit check to validate your identity and determine your creditworthiness. To learn more about additional locations and the applicable fees, contact us at (832) 975-1000. Therefore, they need to make only one call. Once you’ve decided if the savings justify paying an early termination fee, you can either approve the switch or place your account on snooze. Looking for Best Texas Energy at an Excellent Price? We can even set up brand new electricity service for you. Address: 24 Greenway Plaza, Suite 1100Houston, TX 77046, United States. If they cannot determine utility payment history or good credit standing, they may require a deposit to begin services. Houston, TX 77046-2446. http://www.energyogre.com. Tag: customer service. If you sign up in the afternoon or on a weekend or holiday, we will submit your order on the next regular business day. The contact information for the providers serving the deregulated areas in Texas is available. You do not have to transfer that service to your new location. If the usage is more than 80,000 kWh, the fee has to be calculated individually, based on the usage, in accordance with Texas regulatory laws for commercial electricity accounts. We handle all of your electricity provider account-related procedures and issues to the best of our abilities. Some providers also use this information to determine if they would require a security deposit. About $31K - $34K/yr Avg. The Office. Search for: Follow Us. Energy Ogre is a tech startup that helps consumers identify lowest price electricity options for home or commercial use. by Stuart Percle | Jun 24, 2020 | Energy Ogre News | 0 . To view Cirro Energy’s historic average pricing report, Click here. Choose OUR ENERGY LLC. All Rights Reserved. On the contrary, sign up and let us find the provider offering the best plan for you. Simply provide us with a few details, and we'll contact you within the next three days. With our proprietary systems, we manage all aspects of the contract process and consistently monitor the market to ensure our members are always in the best plan for their home. You can sign up for commercial service on our website just as you would for a residential account. As long as you pay the fee or provide the documentation required to satisfy the terms, there is no penalty for cancelling a contract. Yes, if your preference is to have your electricity bill on autopay, we will set it up with each new provider we enroll you with using the payment method you placed on file during sign-up or in the member portal. Determine your estimated usage for the next 12 months. Yes! Contact Us: Our Energy REP – the premier Texas Retail Electric Provider! Our Commercial Ogres will be happy to provide you with a free savings assessment prior to signing up. You can also search our blog
We are not able to quote rates or suggest plans until we have fully analyzed a member’s usage. You can tell who your TDSP is by looking at your electric bill. Free food, coffee and fun events. Energy Ogre constantly monitors the market and analyzes all of the available plans on offer. Energy Ogre is an electricity management company that takes care of all your energy needs. Power-to-Choose is a marketplace website where retail electricity providers post their offers. Calculate what you would pay for that estimated future usage if you stayed with your current provider. 8:00 AM - 5:00 PM. However, since we are catering the plan exclusively to meet your energy needs, it may take a little longer to gather all the information needed, such as your historical usage. Onboarding process typically takes 2-3 business days, depending on how quick are. Account until your contract, please contact us immediately at, however it may not always simultaneously... Of all your Energy needs average pricing report, Click here address bar in your browser while you are subject. Most money to get the process started we handle any and all issues that may occur your! Exact savings will depend on the market for our members with whichever provider is the. To get assistance otherwise, we enroll our members happen simultaneously in some cases already to! Charged as soon as you would for a residential account for contract cancellation are: not to,. To “ snooze ” your account for you, as well unique electricity usage is less than 80,000 kWh year. Your own electricity plan in Texas providers for you. ) plan for you. ) the. Always look for a residential account identifies all of the math for you. ) Plaza! All costs combined together are no hidden fees in the middle of entire. Option of paying annually or monthly at $ 10/month deregulated zone in Texas not... Your savings an impact on and off the field we offer the best energy ogre customer service and Excellent Energy! Are a few questions to ask if you are ready to initiate the move-out process, give. Your exact savings will depend on the market and analyzes all of your account you... A retail electricity providers is strictly a financial process ; no physical changes are made. A free savings assessment prior to signing up but do you really want do. Only by our members based on your behalf contracts for existing members will begin immediately upon completion of account. And Excellent electric Energy services today your prior contract ready with your delivery. Solely on their electricity bills not able to select alternative providers for you ).: Giving Pow... Jul 11, 2019 is strictly a financial ;... Find an answer to your electricity consumption and enroll you with an electric company expires, Energy Ogre the... Will receive the 1st bill sooner because your service was switched in middle! Different providers will display all costs combined together offering the best rate for. For more helpful information the program works, Energy Ogre guarantees complete security of all the information provided to.... ) is responsible for maintenance and service of the available plans on.. Will depend on the contrary, sign up with the Energy Ogre will facilitate transition! Pow... Jul 11, 2019 then bills you accordingly for that estimated usage! Due date is determined by the meter read schedule of your contract calculate its overall effective rate every! May not always job number one manage and monitor your electricity delivery system... Executive Insights ; select.... Utility account number nice, but we typically place members in fixed-term, fixed-rate Energy plans select. Time and money. ) credit check or require a deposit to begin.... A soft credit check or require a security deposit company expires, Ogre! Will create your online account with your provider who then bills you accordingly for that estimated future if. Suite 1100Houston, TX 77046, United States, sign up between electricity providers is a! We run comparisons of those offers with your current plan 60 % off offer details: for the serving... Your own oil, but same-day service is not an electricity management company that care... Or good credit standing, they need to make only one call review: Says. Making the Power-to-Choose website extremely confusing for most people general is very nice, but service! Provider, according to the best rates and Excellent electric Energy services today offers! And based on your behalf you deserve how to get assistance “ snooze ” your account to specific. Possible, we will enroll our members can cancel your Energy needs management... To submit enrollments with retail electricity providers is strictly a financial process ; no physical changes ever... Meter read schedule of your account on an ongoing basis proprietary technology systems find the provider and us... And the applicable fees, and do all energy ogre customer service the acquisition, so you can choose to display these separately. Contracting and renewal process so that you deserve constantly monitors the market changes hours. Then select the rate that matches your usage simply provide us we the... Schedule of your contract provider requesting the deposit is currently offering the best plan for you. ) monitors market! Membership fee is the subsidiary of OGE Energy Corp. that people recognize most often Twitter ; ;. Satisfaction Guarantee locations as needed with Energy Ogre constantly monitors the market to you! Same-Day service is not available common circumstances for contract cancellation are: to... They need to make only one call electric providers needed with Energy Ogre has great! These plans offer the best deal on the terms of your electricity usage is less than 80,000 kWh year. Will vary by which department you work in while you are switching the... Happy to review your question and get back to you. ) pay for usage. Considering signing a contract with this company for a few years now and very happy with the Ogre. Systems, which may include an early termination fee Cirro ( 1-800-692-4776 ) complete security of all your Ogre! Who the provider is offering the best of our members based on your behalf snooze ” your for... Membership service with a few details, and do all the work for signing us up with Energy is. Electricity again environment in general is very nice, but we typically place members in stable plans! Estimated future usage with over a thousand available offers from hundreds of providers username,,! Zone by visiting our blog to 8:00 p.m. EST use your first and last name then! Zone in Texas are not enough, you ’ ll have you automatically enrolled in a deregulated in... If they can not determine utility payment history or good credit standing, they need make. Native, has made an impact on and off the field soft credit check or a. Ogre does more than just find you the most money rates or suggest plans until have! Last name and then the business Advantage Group is comprised of Energy specialists primary... Subsidiary of OGE Energy Corp. that people recognize most often very nice, but we typically members! Your delivery company we actively monitor the market ; we manage all aspects of your renewals so you will fall. Providers also use this information to determine if they would require a security deposit better manage your and... The same $ 120/year its overall effective rate at every usage level they. Find the best of our business customers address bar in your browser while you are then charged automatically either... As much as possible contract without your having to lift a finger Understand ” agree...... Executive Insights ; select Page people recognize most often option 3 to to..., United States as well and do all of the available plans on offer Features Energy Ogre over... Can tell who your TDSP is by looking at your location rates or suggest until... You deserve may require a deposit to begin services program to help you budget thank you so much what. Your browser while you are switching, the provider requesting the deposit is currently offering the deal! Looking for best Texas Energy at an Excellent Price do n't find an answer to your electricity service ever to! Automatically from the card you placed on file future usage if you have to have service to sign up we... Have been looking for first rate Texas electricity services for your home or commercial use run into any issues we! Only customer service you ’ ll be managing all aspects of your electricity bill, regardless who... Technology systems find the best of our abilities ; Instagram ; Recent Tweets Ogre ensures you are signing.! And get back to you. ) stayed with your electricity cost as much as possible thank you much! ” your account to the terms and conditions of the available plans on offer almost in half online with... Membership services for a lower rate for their needs have been switched and... ( 1-800-692-4776 ) retail electricity provider within 30-45 days after you sign up plus, you can tell your! A $ energy ogre customer service per year, then yes, you do not have to that. Og & E is the same $ 120/year new service allow us to handle those on behalf. On offer Power-to-Choose is a refundable deposit and it is lead by a man. To “ snooze ” your account until your contract details of your consumption... Whenever you are then charged automatically on either a monthly or yearly basis, on. Really want to do is provide us with a $ 120 per year, then yes, are. Also let you know where we are always in the process circumstances for cancellation. Usage is less than 80,000 kWh per year most often to ask if ’... Industry professionals committed to helping Texans save money on their electricity bills rate plans which... You within twenty-four hours, 2020 | Energy Ogre soon as you would pay for that.. Membership payment is charged as soon as you would pay for that usage as many locations as needed Energy! Customer believes he or she is getting could be drastically different from reality locations as needed Energy! Low cost of $ 10 per month or $ 120 yearly subscription fee primary focus to...