Press J to jump to the feed. I am a bot, and this action was performed automatically. New comments cannot be posted and votes cannot be cast, More posts from the Comcast_Xfinity community. Mon Feb 10 13:48:26 2020 Critical (3) Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=d4:04:cd:97:04:3c;CMTS-MAC=00:6c:bc:b8:09:5a;CM-QOS=1.1;CM-VER=3.0; Mon Feb 10 13:48:38 2020 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=d4:04:cd:97:04:3c;CMTS … I have a CM500-100NAS modem and an Orbi router with satellite. on ‎07-04-2020 You can also use Xfinity MyAccount (Web|iOS|Android) and xFi app (iOS|Android) for product and account support. - edited Can you log into the CGN3 and copy the downstream and upstream tables as shown in the following thread and post them into this thread. Unicast Ranging Received Abort Response - Re-initializing. No. Update: there are now 100’s of uncorrectables on every channel. Thank you. This immediately improved my systems reliability. 9, 2007, which is a non-provisional of U.S. The network status shows the Acquired Downstream Channel: status = update in progress and comments = ranging, Ranged Upstream Channel: status = update in progress and comments = undefined. Since I upgraded my service to the Gigabit plan, I've been getting these errors at random over the past four months: Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=MACADDRESS;CMTS-MAC=MACADDRESS;CM-QOS=1.1;CM-VER=3.1; No Ranging Response received - T3 time-out;CM-MAC=MACADDRESS;CMTS-MAC=MACADDRESS;CM-QOS=1.1;CM-VER=3.1; SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=MACADDRESS;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.1; Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=MACADDRESS;CMTS-MAC=MACADDRESS;CM-QOS=1.1;CM-VER=3.1; Three months ago, I had the Arris SB6190. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Signal levels seem to be the same. Once the connection drops I'm … on We have made changes to keep employees safe so response and call times may be longer than usual. I check the network log and see the message "Unicast Ranging Received Abort Response" and "No ranging Response received - T3 time-out", just repeating over every few minutes. Tykkää Lainaa G Käyttäjätaso 1. To PM me hover over my profile picture and select send message and ill be happy to look in to it for you. Please help, I'm working from home and need this to keep me in work. Link to post Share on other sites . I have a technician coming tomorrow to help resolve this. ‎26-03-2020 ‎26-03-2020 I have an Arris TM822 cable modem, I am on an iiNet IP range. Thank you for visiting our subreddit and for creating a post. Let's continue our conversation via modmail. AcquiredDownstream Channel: 291000000, ranging, Ranged Upstream Channel: update in progress, undefined. 07/31/2010 22.15 82000200 03 No Ranging Response received - T3 time-out 07/31/2010 22.14 82000700 03 Unicast Ranging Received Abort Response - Re- initializing MAC 07/31/2010 22.13 68000300 03 DHCP WARNING - Non-critical field invalid in response. ‎07-04-2020 Does that look much better to you? 16:33, Hi Jake,I have found the attenuator you mentioned and removed it, my internet has returned and here are the updated stats on the status page:Acquired Downstream Channel (Hz)291000000LockedRanged Upstream Channel (Hz)46200026LockedProvisioning StateOnline. we have CMTS Arris C4 (2x16D 6x12U). Any help would be appreciated from the community! Official Employee ‎03-18-2019 03:04 PM. any advice? 15:15. I can assist with troubleshooting your internet connectivity issues. Since then have not had any … Mark as New; Bookmark; Subscribe; Subscribe to RSS Feed; Permalink; Print; Email to a Friend; Report Inappropriate Content; Re: Unicast Ranging Received Abort Response Hi losvigils and welcome to the forums! Nothing worked until as a last resort I tightened several of the cable connections in the service box attached to my home. Yesterday it was only the Upstream Channel showing this. Started Unicast Maintenance Ranging - No Response received . I check the network log and see the message "Unicast Ranging Received Abort Response" and "No ranging Response received - T3 time-out", just repeating over every few minutes. “Arris TG2492s kaapelimodeemin logi täyttyy virheilmoituksista jatkuvasti, vaikka yhteys silti toimii” (En laita linkkiä, kun olen huomannut että joillakin linkit jää modeeraukseen jumiin) Mutta joo, otan tuosta yhteyttä tekniseen tukeen maanantaina ja palailen tänne astialle vielä. Press question mark to learn the rest of the keyboard shortcuts. 16:34. interminant problems ARRIS SB6121 . We can help with: technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more. Check that you do not have an attenuator fitted to the back of the hub or anywhere along the cabling from the isolator box on the interior wall. the tec came out and said nothing is wrong. I had a similar problem happen to my SB8200 over the last few weeks. Aswitch 20 Aswitch 20 Apprentice; Members; 20 37 posts; DumaOS Routers Owned: Netduma R1 XR300 Posted July 20, 2020. Over the past month or so I have noticed a lot of issues with my connection. When I check the lights the internet light (the up and down arrows) is  flashing green which from the forums, this should only happen when it is downloading the initial firmware I believe? For immediate assistance, check out the Xfinity Assistant. 1 1 Hoodm3 and Kazamario reacted to this Share this post. 15:15 Could you post the full router status info like before with the downstream and upstream data please? Arris says that my signal levels to the modem were too low and the Upsteam channels needed to be between 45 and 51. Hi. 17:09, Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID, Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors, on Send me a PM and I'll let you know how! on I don't have any other service besides internet and the modem is connected directly to the line coming in after the splitter. ‎07-04-2020 I will discuss this tomorrow with the technician and if the cause is something different I will return and update this post. Finally today my MODEM went down at 11 am and was still down at 6 pm. I had a tech come out and check the signal levels and cable coming into my Apt. I am getting a lot of No Ranging Response received - T3 time-out and Unicast Ranging Received Abort Response - initializing MAC errors prior to my modem dropping out, could there be an upstream issue? After going back and forth with Arris and xFinity, both sides would just blame each other for "bad service levels" or "bad modem". Hi EverybodyHatesToby. Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=MACADDRESS;CMTS-MAC=MACADDRESS;CM-QOS=1.1;CM-VER=3.1; Three months ago, I had the Arris SB6190. Tv adás, analóg/digitális rendben van ilyenkor, csak internet nincs. T4 ( Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received ) Explanation: The cable modem did not received a station maintenance opportunity in which to transmit a Ranging Request (RNG-REQ) message within the T4 timeout period (30 to 35 seconds). ? I could really do with the assistance. Frequent disconnects - Dynamic Range Window violation and Unicast Ranging Received Abort Response. After going back and forth with Arris and xFinity, both sides would just blame each other for "bad service levels" or "bad modem". No. If you have problems with your services, our experts are here to solve them. These seem to happen more often during the hotter times of the day: late morning through late afternoon, although they sometimes do happen sporadically at night as well. The tech reported that my signal levels were too high, so they added a three-way splitter in between the line coming in and the modem to reduce levels and have better SNR ratios. Here is the info in the event log. Hello, I have been having problems with freqent internmittent Internet connectivity for weeks. 15:09. Nov 30 01:14:09 2015: Critical (3) Unicast Ranging Received Abort Response - initializing MAC: Nov 30 01:14:09 2015 : Critical (3) No Ranging Response received - T3 time-out . The downstream levels are still lower than specification and although the hub may be back online i would imagine it will drop out again, the good news is that the poor SNR (MER) values you had have corrected with the removal of the attenuator. Find out more, ‎07-04-2020 LAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; TCS Fail on all Upstream Channels;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; Unicast Ranging Received Abort Response - initializing MAC;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0. Apparently the connections the cable company makes need to be checked from time to time, especially as weather changes from cold to hot and vice versa. Please contact the moderators of this subreddit if you have any questions or concerns. The problem appears to be with either the Arris 822 or the connection setup at iiNet's end, as I have the problem with various configurations and hardware. If you have questions about your services, we're here to answer them. I have a SB 6121 Modem. Modem was still under warranty, but I decided to go ahead and purchase another modem (Motorola MB8600) and try that one instead. Over the last week, I have lost connectivity four times. Forum discussion: I've had the SB6121 for a few months now. They also don't seem to have much to do with when the modem drops; I can't find a correlation between events in the log and the modem going into a borked state. Hi, Got this going on for the last month or so, frequent drops, while short, are extremely annoying and frequent. I've tried multiple routers, and directly connecting the PC to the Modem (this rules out being able to use WiFi and still disconnects.) 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